Privacy policy

Chundee operates this website and online store (the “Services”). Our store is powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

We may collect the following types of personal information:

• Contact Details: Name, billing address, shipping address, phone number, and email address.
• Payment Information: Payment details processed securely via Shopify and payment providers.
• Account Information: Username, password, preferences, and account settings.
• Transaction Information: Orders placed, items viewed, returns, exchanges, and purchase history.
• Communications: Messages or inquiries you send to us.
• Device & Usage Information: IP address, browser type, device details, and how you interact with our website.

We collect information:

• Directly from you when you place an order, create an account, or contact us.
• Automatically through cookies and similar technologies when you browse our website.
• From Shopify and trusted service providers who help us operate our business.
• From marketing and business partners where permitted by law.

We use your personal information to:

• Process and fulfil your orders.
• Provide customer support.
• Communicate with you about your order or account.
• Improve and personalise your shopping experience.
• Send marketing communications (you may unsubscribe at any time).
• Prevent fraud and protect our business.
• Comply with legal obligations.

We may share your information with:

• Shopify and payment providers to securely process transactions.
• Shipping providers to deliver your order.
• IT, analytics, and marketing service providers.
• Authorities where required by law.

We do not sell your personal information.

Our store is hosted on Shopify. Shopify processes your information to help provide and improve our Services.

For more information, please review Shopify’s Privacy Policy at https://privacy.shopify.com.

We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.

You can manage cookie preferences through your browser settings.

Your information may be processed outside your country of residence, including in countries with different data protection laws.

Where required, we rely on recognised legal safeguards for international data transfers.

We take reasonable steps to protect your personal information.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide our Services and comply with legal obligations.

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Depending on your location, you may have rights to:

• Access your personal information.
• Request correction or deletion.
• Withdraw consent for marketing communications.
• Object to certain processing activities.

To exercise your rights, please contact us using the details below.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at admin@chundee.com.au or contact us at 18 Kuhls Rd, Highfields, QLD, 4352, AU For the purpose of applicable data protection laws, we are the data controller of your personal information.